Connectivity

Connectivity issues

Resolved

Today, another of our IP-transit providers in ZRH1 experienced connectivity issues (packet loss). As a precaution, we have shut down the session until the situation calms down again. It is possible that individual customers experienced packet loss of several minutes during this phase. Because of our redundant IP-transit design, traffic is now automatically routed via alternate paths. We apologise for the circumstances.

Investigating

We are currently experiencing Connectivity related issues and our technical team is already investigating. We will post another update about the progress and other details as soon as we learn more. We apologize for any inconvenience and thank you for your patience.